Your privacy is not merely a legal obligation to MySpin — it is a moral responsibility we take seriously. This document clearly explains what data we collect, why we need it, and how we protect it. We've written it in plain language so you truly understand what you're agreeing to — not just signing off without knowing a thing.
This is a genuine commitment we make to every myspin member — not an empty promise.
All data transmitted between your device and MySpin's servers is encrypted using 256-bit SSL technology — the same standard used by Maybank, CIMB, and Malaysia's leading financial institutions. Your data cannot be intercepted in transit.
MySpin believes your personal data belongs entirely to you. You have the right to access, correct, transfer, or request deletion of your data at any time. No fees, no long waits. Requests will be processed within 14 business days.
MySpin operates within the framework of Malaysia's Personal Data Protection Act 2010 (PDPA). We undergo regular compliance audits and ensure that all our data processing practices meet applicable local legal requirements.
MySpin has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your data is not up for trade in any form. This is a line we will not cross.
All your financial information, including your Touch 'n Go, GrabPay, DuitNow, and FPX (Maybank2u, CIMB Clicks) details, is stored in a separate encrypted system. MySpin staff do not have access to your bank account numbers or full card details.
In the unlikely event of a security incident affecting your data, myspin is committed to notifying you within 72 hours via your registered email address. Transparency is our priority in critical situations.
Quick Summary: MySpin collects your personal data solely to operate the platform securely, process payments, and deliver a better gaming experience. We do not sell your data. You may request access to or deletion of your data at any time.
Myspin (hereinafter referred to as "myspin", "we", "the platform") respects the privacy of every individual who uses our services. This Privacy Policy explains how myspin collects, uses, stores, protects, and discloses your personal data in connection with your use of the myspin online entertainment platform in Malaysia.
This Policy applies to all myspin platform users, including website visitors, registered members, and former members whose accounts have been terminated. By using the myspin platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our platform.
MySpin's Privacy Policy is to be read together with Terms & Conditions and Responsible Gaming Policy us, both of which together form the complete agreement between you and myspin.
MySpin collects your personal data through various means — directly when you register or use the platform, and automatically through technologies such as cookies. Below is a detailed breakdown of the data we collect:
| Data Category | Example | Required? |
|---|---|---|
| Identity Information | Full name, MyKad number, date of birth | Yes |
| Contact Information | Malaysian phone number, email address | Yes |
| Financial Information | Payment methods (Touch 'n Go, GrabPay, DuitNow, FPX) | Yes |
| Address Information | Home address, state, postcode | During KYC |
| Verification Documents | MyKad copy, utility bill | During KYC |
| Game Information | Betting history, game preferences, account balance | Yes |
Myspin adheres to the principle of data minimisation — we only collect what is strictly necessary and use it solely for legitimate purposes. Below is a full list of how your data is used on myspin:
Creating, verifying, and maintaining your myspin account. Ensuring that only you can access your account.
Processing deposits via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX, as well as processing withdrawals to your account.
Detect and prevent fraudulent activity, money laundering, duplicate account usage, and other security threats.
Enables MySpin's support team to understand your account context and resolve issues more quickly and accurately.
Analysing usage patterns to enhance the playing experience, improve the interface, and develop new features relevant to Malaysian players.
Sending important notifications about your account, transactions, changes to terms, and exclusive MySpin promotions (with your consent).
Monitors playing patterns to identify signs of problem gambling and provide appropriate support under MySpin's Responsible Gaming programme.
Note: MySpin does not use your data to make automated decisions that carry legal or other significant consequences for you without human involvement. Every major decision, such as account termination, involves a manual review by the MySpin team.
Data security is our single biggest investment. myspin implements multiple layers of technical and organisational protection to keep your data safe at all times:
Security Certification: MySpin's infrastructure undergoes independent security audits and holds ISO 27001 certification for information security management. Our gaming engine has also been verified by eCOGRA for fairness and security.
MySpin does not sell, rent, or trade members' personal data for commercial purposes. However, in certain limited circumstances, MySpin may share data with specific parties:
| Party | Data Type | Purpose | Consent Required? |
|---|---|---|---|
| Payment Processors (Touch 'n Go, GrabPay, DuitNow, FPX) | Transaction data | Processing deposits & withdrawals | Implied by use |
| Game Software Providers | Player ID, game history | Running games & jackpots | Implied by use |
| Malaysian Authorities | Requested data | Legal compliance, investigations | No — legal obligation |
| Analytics Companies | Anonymised data | Platform usage analytics | Implied by use |
| Marketing Third Parties | None | MySpin does not share data for marketing purposes | — |
All third-party service providers working with MySpin are required to sign strict data processing agreements and uphold the same privacy standards as MySpin.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding personal data held by myspin:
Request a copy of all personal data we hold about you. Processed within 14 business days.
Correct any inaccurate or incomplete data in your MySpin account via your profile settings.
Request deletion of your data upon account closure, subject to legal retention obligations.
Object to the processing of your data for direct marketing purposes at any time.
Receive your data in a machine-readable format for transfer to another platform.
Request myspin to restrict the processing of your data while a dispute or appeal is being handled.
To exercise any of the privacy rights above, please contact myspin's Data Protection Officer at support@myspin.ws with the subject line "Privacy Rights Request". We will process your request within 14 business days.
MySpin uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions properly. The following are the types of cookies we use:
You can manage your cookie settings through your browser settings. Please note that disabling essential cookies may affect the functionality of the MySpin platform.
MySpin does not retain data longer than necessary. Retention periods vary depending on the type of data and the purpose for which it was collected:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | For the duration of the active account | Platform operations |
| Financial transaction records | 7 years | Malaysia legal compliance |
| Security logs | 2 years | Fraud investigation & audit |
| Account data terminated | 2 years after closure | Dispute resolution & audit |
| Marketing data (with consent) | Until consent is withdrawn | Marketing communications |
| Analytics cookie data | 13 months | Usage pattern analysis |
Once the retention period expires, data will be automatically deleted or anonymised so it can no longer be linked to you as an individual.
Myspin is an exclusive platform for individuals aged 18 and above. We strictly do not collect or process personal data from anyone under the age of 18. Should myspin discover that a child's personal data has been collected without our knowledge, we will take immediate steps to delete that data and terminate the associated account.
If you suspect a minor is using the MySpin platform, please contact us immediately at support@myspin.ws. We will investigate and take appropriate action within 24 hours.
MySpin reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or changes to the services we offer.
If a material change occurs (a significant change to how we use your data), MySpin will notify you via your registered email at least 14 days before the change takes effect. For minor amendments, a notice will be displayed at the top of this page.
Continued use of the MySpin platform after the amendment's effective date constitutes your acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account before the effective date.
MySpin has appointed a Data Protection Officer responsible for ensuring ongoing compliance with Malaysia's PDPA and this privacy policy. If you have any questions, concerns, or requests regarding your data privacy at MySpin, please contact us:
MySpin safeguards your privacy with 256-bit SSL and full Malaysia PDPA compliance. Register for free today and enjoy 500+ games in a safe and secure environment.
By registering, you agree to the Terms & Conditions and MySpin's Privacy Policy. 18+ only.